Management Team

Members of the RTI management team have worked collectively in the employee benefits field for over 75 years, and together for more than 15. We bring not only our individual areas of knowledge, but also our ability to work together to develop effective strategies and bring resources to bear in implementing appropriate benefit plans for our clients. We work hard, hand in hand, with our clients in creating passionate attitudes and an understanding about basic family security needs such as medical, life, disability and retirement insurance. Additionally, we provide professional advice in other areas of Health Care Reform and human resources management to help companies address the myriad of issues that all companies face today. 

Our consultants and underwriters are supported by a technical group of highly qualified analysts, clerical and administrative personnel. Our team approach, coupled with our experience, enables the professionals at RTI Employee Benefit Programs to provide the quality and level of service necessary for our clients to administer their employee benefits program in today's competitive market.

As Founder and Managing Director for RTI, Ross S. Taylor has been providing brokerage and employee benefit consulting services for over 30 years to corporations and individuals. As an early partner in the Johnson Companies for over 10 years, Ross played a critical role in the development and eventual national acceptance of 401(k) retirement plans. As a senior vice president of Sedgwick Noble Lowndes for 5 years, Ross was national marketing director for the Third Party Claims Administration Division serving the 150 to 15,000 employee corporate marketplace.

Ross formed RTI Employee Benefit Programs concurrent with the sale of Sedgwick Noble Lowndes in 1995.

Theresa M. Piersa is a Managing Partner at RTI since 1996, providing employee benefit consulting services to a wide range of employers throughout the United States and working with top corporate decision-makers to identify and implement benefit strategies that meet company goals and objectives. She is also proficient in all aspects of government compliance and human resource administration.

Theresa spent five years as a health and welfare consultant at Sedgwick Noble Lowndes, formerly The Johnson Companies. At Sedgwick she assisted employers in the analysis, design, and administration of cost-effective employee benefit programs.

Theresa's experience includes over 25 years in the employee benefits arena including managing the employee benefits and human resources department for several large employers in the New York and Philadelphia markets.

She is a graduate of St. Peter's University in New Jersey, with a Master of Science degree from Bernard Baruch College, City University of New York.

Eileen McQueston is the Director of Underwriting at RTI. Eileen provides pricing, risk and financial analysis to employer groups working to identify and implement benefit programs that meet their benefits needs as well as their budgetary constraints.

Prior to joining RTI in October, 2005, Eileen worked at CIGNA Group Insurance for 17 years where she performed risk evaluation and pricing for group medical, life, accident and disability plans of large employer groups and  also evaluated and priced group medical, life, accident and disability plans for both large and small employer groups.

Eileen is a graduate of Drexel University in Philadelphia, Pennsylvania, where she earned a Bachelor of Science degree in Business Administration.

The firm's primary office is located in West Chester, PA, with satellite offices in New Jersey and Delaware. Our client base represents a diverse mix of industries and all size groups, with clients located across the country.